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Chris Pinckney

Director of Innovation
Less than 1 year with Mark Thomas
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Chris brings almost four decades of experience in innovation, technology leadership, and operational transformation to his role as Director of Innovation at Mark Thomas. Chris works with teams to identify high‑value opportunities that improve efficiency, enhance decision‑making, and align technology investments with business objectives. He leads the full innovation lifecycle, including strategy development, use‑case identification, implementation, change management, and performance measurement, ensuring initiatives deliver scalable and measurable impact.

Chris is instrumental in building the firm’s enterprise data foundation and integration strategy, including data models, APIs, dashboards, and analytics pipelines that enable secure and reliable data interoperability. He also designs and executes the company’s AI roadmap, establishes key performance indicators to track outcomes, and collaborates with Finance to evaluate return on investment and prioritize initiatives.

A strong advocate for responsible innovation, Chris emphasizes data privacy, security, and ethical AI practices while fostering organizational readiness through training, process redesign, and change management. He leads cross‑functional collaboration, mentors teams in AI literacy, and champions a culture of continuous improvement, experimentation, and idea generation.

Through strategic leadership and hands‑on execution, Chris helps Mark Thomas leverage innovation to drive smarter workflows, stronger performance, and long‑term growth.

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